Cancellation and Refund

Effective Date: 01/09/2025

Thank you for shopping with SS Coir. Please read our Cancellation and Refund Policy carefully before placing your order, as it outlines the terms under which we process cancellations, returns, and refunds.


1. No Cancellation Policy

Once an order has been placed and confirmed, it cannot be cancelled under any circumstances. We encourage our customers to review their order carefully before submitting it.


2. No Return Policy

At SS Coir, we maintain strict quality control processes. As such, we do not accept any returns of products once they have been delivered. This applies to all items sold through our website and other sales channels.


3. No Refund Policy

All sales are final. We do not offer refunds for any products once the purchase has been completed. By making a purchase from SS Coir, you agree to this no-refund policy.


4. Damaged or Defective Products

While we do not accept returns or offer refunds, if you receive a product that is damaged in transit or is defective, please contact us within 48 hours of delivery with photo evidence. We will review the issue and respond at our discretion.


5. Contact Us

If you have any questions regarding our policy, you may contact us at:

📧 Email: [your email address]
📞 Phone: [your phone number]
📍 Address: [Company Address]